Begin forwarded message: From: Jacynth Roberts &lt;jroberts(a)linuxfoundation.org&gt; Subject: Fwd: [External]Cancelling a flight Date: February 6, 2020 at 10:12:34 AM EST To: Emily Ruf &lt;eruf(a)linuxfoundation.org&gt; Cc: Jennifer Crowley &lt;jcrowley(a)linuxfoundation.org&gt; Hi! What would you like to do here? Thanks! ---------- Forwarded message --------- From: Ng'ang'a Kioi &lt;kioieddy(a)gmail.com <mailto:kioieddy@gmail.com>> Date: Thu, Feb 6, 2020 at 2:28 AM Subject: Fwd: [External]Cancelling a flight To: Jacynth Roberts &lt;jroberts(a)linuxfoundation.org <mailto:jroberts@linuxfoundation.org>> Hi Jacynth, I received a notification for cancellation/postponement of the event. I also wrote to the reservation agent for my flight bookings, in view of this, and they mentioned that my ticket does not qualify for a refund. What is the general process for recouping costs incurred? Eddy ---------- Forwarded message --------- Date: Thu, Feb 6, 2020 at 1:20 PM Subject: RE: [External]Cancelling a flight To: Ng'ang'a Kioi &lt;kioieddy(a)gmail.com <mailto:kioieddy@gmail.com>>, Dear Eddy, Thank you for your email below. The cancelled flights are only to mainland China ( i.e. Beijing, Chongqing, Chengdu , Guangzhou , Shanghai and Hangzhou. Please note that your ticket is not entitled for rebooking and/or refund due to the corona virus according to the Commercial Policy issued by Qatar airways. Hope the above information is clear and useful. In case you have any queries or need any clarification do not hesitate in getting in touch with us. Kind Regards, Teresia Gichamba Senior Reservations Agent Tel: +254 20 280000 Fax: +254 20 28001 Going places together. qatarairways.com <http://qatarairways.com/> Qatar Airways - Going Places Together Disclaimer:- This message (including attachments) is intended solely for the addressee named above. It may be confidential, privileged, subject to copyright, trade secret, or other legal rules and may not be forwarded without the author's permission. If you are not the addressee you must not read, copy or disseminate this message. If you have received it in error please notify the sender immediately and delete the message from all storage devices. Any opinions expressed in this message do not necessarily represent the official positions of Qatar Airways. Any agreements (including any warranties, representations, or offers) concluded with Qatar Airways by using electronic correspondence shall only come into existence if an authorized representative of Qatar Airways has explicitly approved such contract formation. To the fullest extent permissible by law, Qatar Airways disclaim all liability for loss or damage to person or property arising from this message being infected by computer virus or other contamination. -- Jacynth Roberts Senior Event Registration Coordinator The Linux Foundation W: linuxfoundation.org <http://linuxfoundation.org/> and events.linuxfoundation.org <http://events.linuxfoundation.org/> Why Attend Linux Foundation Events <https://www.youtube.com/watch?v=X_rLxfmLlYY&feature=youtu.be> Why Sponsor Linux Foundation Events <https://www.youtube.com/watch?v=Rr-9cIH42fE&feature=youtu.be> Upcoming Out of Office February 3 - 6 : Team F2F Meeting: (delayed response) March 30 - April 3: Vacation June 21 - 24: Onsite at Open Source Summit North America (delayed response)