Hi All -
Eddy Kioi was one of the recipients of the speaker travel fund and his flight is
non-refundable. What are your thoughts on refunding these fees since he wasn’t in a place
to pay the funds?
Emily
> Begin forwarded message:
>
> From: Jacynth Roberts <jroberts(a)linuxfoundation.org>
> Subject: Fwd: [External]Cancelling a flight
> Date: February 6, 2020 at 10:12:34 AM EST
> To: Emily Ruf <eruf(a)linuxfoundation.org>
> Cc: Jennifer Crowley <jcrowley(a)linuxfoundation.org>
>
> Hi! What would you like to do here? Thanks!
>
> ---------- Forwarded message ---------
> From: Ng'ang'a Kioi <kioieddy(a)gmail.com
<mailto:kioieddy@gmail.com>>
> Date: Thu, Feb 6, 2020 at 2:28 AM
> Subject: Fwd: [External]Cancelling a flight
> To: Jacynth Roberts <jroberts(a)linuxfoundation.org
<mailto:jroberts@linuxfoundation.org>>
>
>
> Hi Jacynth,
>
> I received a notification for cancellation/postponement of the event.
>
> I also wrote to the reservation agent for my flight bookings, in view of this, and
they mentioned that my ticket does not qualify for a refund.
>
> What is the general process for recouping costs incurred?
>
> Eddy
>
> ---------- Forwarded message ---------
> Date: Thu, Feb 6, 2020 at 1:20 PM
> Subject: RE: [External]Cancelling a flight
> To: Ng'ang'a Kioi <kioieddy(a)gmail.com
<mailto:kioieddy@gmail.com>>,
>
>
> Dear Eddy,
>
>
>
> Thank you for your email below. The cancelled flights are only to mainland China (
i.e. Beijing, Chongqing, Chengdu , Guangzhou , Shanghai and Hangzhou.
>
>
>
> Please note that your ticket is not entitled for rebooking and/or refund due to the
corona virus according to the Commercial Policy issued by Qatar airways.
>
>
>
> Hope the above information is clear and useful. In case you have any queries or
need any clarification do not hesitate in getting in touch with us.
>
>
>
>
>
> Kind Regards,
>
> Teresia Gichamba
>
> Senior Reservations Agent
>
>
>
> Tel: +254 20 280000
>
> Fax: +254 20 28001
>
>
>
> Going places together.
qatarairways.com <http://qatarairways.com/>
>
>
>
>
> Qatar Airways - Going Places Together
>
>
>
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