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Apple Certified Technical Coordinators are Mac OS X technical coordinators with considerable knowledge of Mac OS X and the fundamentals of Mac OS X Server core functionality. They configure crucial services and execute basic troubleshooting, network deployment, policy management, etc. Coordinators handle the most common network job tasks of Mac OS. They also handle tools for implementing Mac OS and software updates and after that efficiently manage them. Coordinators provide the first-level of support by acting to enable stable and efficient IT infrastructure. They respond to tickets that clients raise through email, phone or in person by resolving or by escalating them to their senior team members. Read More: https://www.fieldengineer.com/skills/apple-certified-technical-coordinator