Thanks both. I'm concerned about attendees from China being unable to leave their
country, but also for other countries getting locked down as the infection spreads, in
addition to attendees from other countries being unwilling to attend for fear of
infection. I appreciate the cost of flights, hotels and visas are high for attendees, but
wanted to make sure we'd done some due diligence in case the virus does escalate.
Being able to offer refunds is great. I wonder if it's worth agreeing and putting out
a proactive message around the outbreak to let the attendees know that we're not
ignoring it? While we don't want to scare people off or give them an easy way out to
get a refund if they're feeling a little nervous or can't be bothered, we also
don't want to appear to be ignoring the elephant in the room/region. Maybe something
around "if a travel ban is enforced in your country/region we will provide a refund
for your ticket upon receipt of proof of the travel ban"? It's then the
responsibility of the attendees to ensure they have travel insurance (I would hope that
all do) that would cover the cost of their flights/hotels if their companies
won't/haven’t.
Thanks,
Matthew
-----Original Message-----
From: Emily Ruf <eruf(a)linuxfoundation.org>
Sent: 27 January 2020 21:03
To: Lars Marowsky-Bree <lmb(a)suse.com>
Cc: cephalocon-seoul-2020(a)ceph.io; Sage Weil <sweil(a)redhat.com>om>; Mike Perez
<miperez(a)redhat.com>om>; jcrowley(a)linuxfoundation.org
Subject: [Cephalocon-seoul-2020] Re: Invitation: Cephalocon 2020 Planning @ Weekly from
12pm to 12:30pm on Tuesday from Tue Dec 10 to Tue Mar 17, 2020 (EST)
(matthew.johns(a)suse.com)
We are also watching this and how it progresses and for any specific travel bans or
advisories. Besides overall consideration, your specific concern are those coming from
China and not being able to attend; is that correct? If someone is no longer allowed to
attend, we can of course refund them.
In the extreme case, there is language in our contract that potentially covers this should
we find the need to cancel. Potentially, because it’s never black and white as we can’t
cover every possible scenario.
We can discuss more on tomorrow’s call if needed.
On Jan 27, 2020, at 12:19 PM, Lars Marowsky-Bree
<lmb(a)suse.com> wrote:
On 2020-01-27T16:43:30, Matthew Johns <matthew.johns(a)suse.com> wrote:
Absolutely - I wonder if it's worth someone
talking to the hotel now just to get their thoughts on it, and start sounding them out to
see if there's a possibility to reschedule it without losing a load of money? It
can't hurt to ask, as I'm sure they must be seeing bookings slow down...
Rescheduling Cephalocon would be a major organizational headache - the
hotel is the least significant concern to myself, but the attendees
that have already booked and paid for flights, visa, etc.
If we reschedule, we'd end up rescheduling to next year in Canada. I
don't think it'd be realistic to reschedule in 2-3 months in Seoul.
Regards,
Lars
--
SUSE Software Solutions Germany GmbH, MD: Felix Imendörffer, HRB 36809
(AG Nürnberg) "Architects should open possibilities and not determine
everything." (Ueli Zbinden)
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