Hi Vivien, the full_user_id is a key that exists in the latest rgw code (tentacle) but not present in the squid. https://github.com/ceph/ceph/pull/55451 But in the mgr code, the changes are made to the API and they exists in your cluster now but as the rgw is older the API cannot find the key which is why its raising the error here. So I think once you update the rgw, this should go away. Regards, Nizam On Wed, Dec 3, 2025 at 3:29 PM GLE, Vivien via ceph-users < ceph-users@ceph.io> wrote:
Hi,
I'm trying S3 on my cluster with a RGW in VM. My cluster is currently in v20.2.0 and RGW is in v19.2.1. S3 is working fine the only problem is that if I try to search (via RGW VM) for anything user relative (bucket or user management) on the object ceph dashboard this search leads to 500 - internal server error with those logs in the mgr
2025-12-03T09:47:06.545+0000 700619b22640 0 [dashboard INFO request] [::ffff:172.16.112.15:60786] [GET] [500] [0.155s] [admin] [513.0B] /api/rgw/user/dashboard 2025-12-03T09:47:06.585+0000 70061a323640 0 [dashboard ERROR exception] Internal Server Error Traceback (most recent call last): File "/usr/share/ceph/mgr/dashboard/services/exception.py", line 47, in dashboard_exception_handler return handler(*args, **kwargs) File "/lib/python3.9/site-packages/cherrypy/_cpdispatch.py", line 54, in __call__ return self.callable(*self.args, **self.kwargs) File "/usr/share/ceph/mgr/dashboard/controllers/_base_controller.py", line 264, in inner ret = func(*args, **kwargs) File "/usr/share/ceph/mgr/dashboard/controllers/_rest_controller.py", line 193, in wrapper return func(*vpath, **params) File "/usr/share/ceph/mgr/dashboard/controllers/rgw.py", line 929, in get return self._get(uid, daemon_name=daemon_name, stats=stats) File "/usr/share/ceph/mgr/dashboard/controllers/rgw.py", line 941, in _get result['uid'] = result['full_user_id'] KeyError: 'full_user_id'
I found a workaround with deploying a container RGW via cephadm v20.2.0 and using it to manage my bucket and user.
Does radosgw needs to be at the same version as the ceph cluster ? Or is it a bug ?
Thanks
Vivien
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-- Nizamudeen A Sr. Software Engineer - IBM Partner Engineer IBM and Red Hat Ceph Storage Red Hat <https://www.redhat.com/> <https://www.redhat.com/>